Terms of Service
1. General Provisions
These Terms of Service ("Terms") govern your use of our website and the purchase of our bed sheet products ("Products"). By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Product Purchase
All Product descriptions, prices, and availability are subject to change without prior notice. We make every effort to ensure the accuracy of product information, but we are not liable for any inaccuracies or errors. You are responsible for reviewing all details of your order before confirming the purchase.
3. Shipping and Delivery
Shipping policies are detailed in our Shipping & Returns section. We offer free shipping as specified in the Shipping & Returns policy. We cannot be held liable for shipping delays caused by factors beyond our control, such as force majeure events, customs issues, or incorrect customer - provided addresses.
4. Returns and Refunds
The return and refund policies are consistent with the Shipping & Returns section:
- 14 - Day No - Reason Return: You have the right to return your purchase within 14 days from the date of receipt for any reason.
- Refund Timeline: Refunds for most payment methods will be processed within 7 business days. For PayPal refunds, it may take at least 14 business days, and in some regions, due to local laws and PayPal regulations, it may extend up to 30 business days.
- Return Shipping Costs: The buyer is responsible for all return shipping costs.
- Non - Returnable Items: Customized or personalized Products, opened and used items, and products marked as final sale are non - returnable.
- Refund Process: To initiate a return, contact our customer service within the 14 - day return period. Once the returned product is received and inspected, and meets our return criteria, the refund will be processed back to the original payment method.
5. Payment
We support various payment methods as described in the Shipping & Returns policy and accept multiple currencies. All payment transactions are subject to our security and privacy policies. You represent and warrant that you have the legal right to use the payment method you select.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, product designs, and software, is the property of our company or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or Products, even if we have been advised of the possibility of such damages.
9. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of our services after any changes to the Terms constitutes your acceptance of the revised Terms.